Uber India — no verification done/lost 300 rupees

Address:

Chandigarh, Chandigarh, 160002

Hello

Phone number associated for my uber account is [protected]. Today around 9:56pm i booked a uber cab from dt mall in chandigarh. My son and my wife wanted to have burger from mcdonalds and it was not feasible for me to leave office, so i thought of getting the burgers and get it delivered to my home in sector 28 chandigarh. While i was ordering the meal, i got the phone call from my uber driver that he is waiting just outside the mall. I took the burgers which costed me 300 rupees and went out just opposite the mall. There was a driver standing there and i asked him to drop the burgers to sector 28. He did not ask me if i am the right person who ordered the cab and neither did i. The driver said he will reach 28 in 10 minutes, so i called my wife and informed her. After 10 minutes the driver called me that he is waiting out dt mall, to which then we figured out that the driver who took the delivery was someone else. This was a complete hassle and a harassment