Uber India — Not give me refund. wrongly updates and false promise, unethical behaviour

Address:Mumbai City, Maharashtra, 400084

1. Today I had booked uber from ghatkopar to dombivali lodha heaven

Today, 25.01.2017 at 10.54am

driver : ramashankar

We are waiting for cab and Driver had cancelled the trip itself without correspondence, we contact him he told he called on registered number and no reply from your side so I cancelled the trip from my side but in the app the trip was not cancelled.
and charged Rs. 60/-
very bad experience, all my family members with senior citizen member standing on road for waiting cab .

2. Then I had booked second cab uber from ghatkopar to dombivali lodha heaven

Today, 25.01.2017 at 11.25am
driver : salman

Cab had arrived and family members seated in the cab, cab started for destination but after -100 meter distance the driver mr. salman has refused to take trip to dombivali. he told me that uber company has not allowed him to take trip to go dombivali.
If you not taking trip to dombivali then why you accept the booking for dombivali. After 15 minutes excercise the trip was booked for dombivali and after trip started for destination and your driver refuse to take trip to dombivali.
After discussion and we request him to take trip to dombivali, but He had not agreed and driver had cancelled our trip and alighting my family members with senior citizen member on road.
and charged Rs.56.52/-
very bad experience,

Both of your driver and your service is very very bad.
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