Uber India — overcharged because of driver taking long route

1 Review
S.a.s.nagar (mohali), Punjab, India
 Anushruti Sharma on Jun 4, 2018
I was overcharged on my cash trip because driver took the longer route than that displayed by gps. The trip details are thursday 8:52pm.
I contacted uber supoort. No one resolved my query fro 2 days and then yesterday i told them i am filing complaint so they said that this is because the driver took the longer route. I don't see nay fault of mine to pay larger amount for the ride. I tis driver's mistake. He should be penalized. Instead fraud uber company is penalizing me. I want a refund and also compensation for their unprofessional behavior of not responding to customer's messages. This is their customer service in which they don't respond to the customer's messages/..

Completely opposite of what it should be.

Complaint Status

[Jun 04, 2018] Uber India customer support has been notified about the posted complaint.
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    Uber India - overcharged because of driver taking long route