Uber India — overcharged for the trip

shishirpant

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201012
Website:	www.uber.com/en-IN

Today morning 21/08, i choose Uber share from my place 9/840 Vasundhara, ghaziabad to vaishali metro station. The upfront charge showed as Rs 49.
I boarded the cab and left the cab exactly at my selected drop location which was vaishali metro and there was no changes made during the trip. After the trip i was charged Rs 365 instead of Rs 49.

I contacted their customer care team and they are saying i did not take the drop at the selected drop location which is false. I have suggested them to contact the Uber driver but they are not ready to cooperate.

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Comments

Harshita123456

from Mumbai, Maharashtra

I was overcharged on my trip. On 21st morning I took a cab from Pimple Saudagar to Hinjewadi phase 1. The upfront charge shown at the time of booking was Rs 99. After the trip I was charged Rs 365 instead of Rs 99. I did not change my drop location during the trip. Also, the mail that I received with the trip fare after trip completion showed the total distance traveled of 22 km, which is insane, because the distance traveled was only 8 km. I want the amount overcharged to be refunded to my account as soon as possible. I raised this issue on Uber app but I haven't received any response yet. Seems like Uber is keen on cheating and looting people off their money.

Harshita123456

from Mumbai, Maharashtra

I was overcharged on my trip. On 21st morning I took a cab from Pimple Saudagar to Hinjewadi phase 1, Pune. The upfront charge shown at the time of booking was Rs 99. After the trip I was charged Rs 563 instead of Rs 99. I did not change my drop location during the trip. Also, the mail that I received with the trip fare after trip completion showed the total distance traveled of 22 km, which is insane, because the distance traveled was only 8 km. I want the amount overcharged to be refunded to my account as soon as possible. I raised this issue on Uber app but I haven't received any response yet. Seems like Uber is keen on cheating and looting people off their money.