Uber India — uber removed my promo balance unfairly

b4bappa

Address:

560100

Hi team, i unlocked 1 promo code in oct, 17 (Validity till dec, 17) of rs. 75 for making 5 trip payments using mastercard.
I unlocked another promo code on 5-dec-17 of same amount (Rs. 75) for making 5 trip payments using mastercard. But after this, my first promo code got removed from my a/c.
I never used the first promo code in any of my trip.
I contacted uber many times, and each time the customer care representatives "diverted me to different topic" and never resolved the issue.
Please help!

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Uber India customer support has been notified about the posted complaint.

Dec 16, 2017

Updated by b4bappa I have trail of all conversation, please provide a means to upload files.

Dec 16, 2017

Updated by b4bappa Today i booked a cab from mazumdar shaw medical center to doddathogur. It showed me a fare of rs. 96.
After completing the trip, i saw that the fare has become rs. 144 even though there was no traffic and no delay in entire trip.
Driver picked me up in 5 mins and i reached home quickly still uber charged rs. 48 extra unfairly.
Please take prompt action against such illegal practice and help me get my money refunded back.