[Resolved] Uber India — overcharged/incorrect charge

girish rohra29

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400607

This complaint is in continuation of the previous one.
Uber is not trying to resolve my complaint and playing cheap tricks by not calling me and sending an email that they had tried calling me. They are giving me repetative explanations of not refunding my money. I want you to look into this request as i was travelling on a share ride and driver took the route which had 2 tolls and i was asked to pay for both the tolls which was not as per the estimation before booking uber. They are not refunding my 36rs. It was a drivers fault and my simple question is on a share ride why should i pay for both the tolls? If this is not resolved this time, i need to appeal to consumer court. Kindly guide me.

Thanks

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May 2, 2018

Complaint marked as Resolved

this complaint is not yet resolved . i have not received a response from UBER. they are not ready to accept their mistake

Uber India customer support has been notified about the posted complaint.

May 02, 2018

Updated by girish rohra29 This complaint is not yet resolved. Such a big company but cjeap thoughts. i have not received a response. i have sent a chaseup multiple times but they are not bothered to response. i need my refund. i[censored]BER is not willing to resolve i can file a case, guide me

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Comments

Subramanian Venkatraman

from Delhi, Delhi

Yesterday i booked an auto from nanganallur to chromepet AT 8.35 P.M
But the driver refused to ride and cancelled the trip. BUT YOU HAVE DEDUCTED Rs. 92.02 from my wallet. yesterday i did not take any uber ride at 8.45 p.m
why you deducted the amount and cheating the customers. pl revert the amount immediately.

V. SUBRAMANIAN

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