Uber India — overcharging due to gps malfunction

Address:

New Delhi, Delhi, 110029

I have an issue with an uber ride that i took on the 14th of may 2018 which is still unresolved after multiple email exchanges with uber representatives through my app.

I took an uber ride (In delhi) on the 14th of may for a cash payment trip which was contracted initially at a fare of 66.30 (After a 50 inr discount offer), which was later revised on my app to 80.84, which i have paid in cash to the driver.
Due to a glitch in the uber system (As admitted to by the uber representative in emails) the fare was increased to inr 694! There were no delays or undue traffic during the trip. The details of the trip and screenshots of the prices were provided to uber representatives.

I have had multiple email exchanges with uber representatives to no avail. My last communication with a representative over 5 weeks ago promised that this issue would be looked into by "experts", but have had no communication since.