Uber India — pathetic behaviour o[censored]ber customer support | |
Hello, I am using Uber India services from almost 2 years and have never face this kind o[censored]nprofessional behaviour from Uber customer care. I have a simple query for which i raised a simple concern to Uber customer support via Uber app. My concern was - : “Why i am being charged differently for same route” For this i haven’t received a concrete response from Uber team yet after chasing them again nd again now the result is they’re closing my case at there end without confirming it from me. One of the uber representative contacted me but he was too unable to resolve my problem and asked me that one of his senior will contact me in 24 hrs. Its already 3 days since that call but no one has contacted me yet. In return they’re closing my case at there end again nd again and NOT replying to my query. Is this is the way you guys treat your customers??? Is there anyone responsible enough here who can take some action to my query and teach customer care a good leason?? My query can be tracked via my registered mail id - [protected]@gmail.com (the latest query) Thanks, Ankur Vaish Was this information helpful? | |
Uber India customer support has been notified about the posted complaint. | |
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