Uber India — payment debited but uber is saying not received

Address:400067

My issue is that i have paid rs.109 for which i've taken ride on 21 dec'18, but when i try to book another ride, it is asking for payment again.
I have been contacting uber customer care since last 4-5 days, and i've sent them my bank statement for amount charged against uber.com in, but they keep denying that money didn't received and i have to pay again.
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