Uber India — payment has been made yet uber asks me to pay again

I am writing this because uber representatives are of no help. My issue is that when i am trying to book a ride the app asks me to make payment for a ride for which the payment has already been made. The pending payment is for a ride which isn't even the most recent, i have boked a ride after that. Now how did uber allowed me to book a ride if payment was pending? Uber has become such a pain now more than ever that i might give up using their service for good. Uber representatives have been just sending useless emails back to me for every email i send.

Details of the ride which is causing this issue:
Ride date: jan 26, 2019
Amount: rs.136.27
Payment method: visa
Transaction date: feb 06, 2019
Transaction posted on : feb 07, 2019

Please note that the payment was done from an international card hence the transaction is in usd. The bank statement shows $1.91 which is equivalent of rs.136.27 with which the payment was done.
Please note that the payment was done from an international card hence the transaction is in usd. The bank statement shows $1.91 which is equivalent of rs.136.27.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information