Uber India — problem in driver contact and payment

Address:

Gandhinagar, Gujarat

Sir, today i have booked a ride from sec30 gandhinagar to amd airport but unable to contact driver and ride was cancelled again booked vehicle alloted same same problem but any how i have catched same vehicle reached airport but all other booking money was added i have paid almost rs 100/- extra please do the needful to refund the extra payment and resolved this type problem when px is waiting for vehicle thanks