Uber India — rash driving by uber eats delivery personnel

Address:Chennai, Tamil Nadu, 600018
Website:www.ubereats.com/en-IN

As much as all the food delivery services make their food delivery commendable in dedication and time to the consumer, it is equally threatening to encounter their delivery personnel on the road. This includes uber eats as well. The careless driving, without helmets and with earphones plugged in to talk to their customers makes driving risky for everyone else on the road. Most of the time, the uber eats delivery personnel can be seen zooming past all vehicles, impatiently honking at signals (When the light is still red), driving on the wrong side of the road, maneuvering through one ways and parked carelessly on the roads to pick up and drop deliveries. This is unacceptable to us as fellow users of the road, and careless on the part o[censored]ber eats to not check on the etiquette of their delivery personnel.

I am unable to put a specific date to these incidences as they are a daily occurrence, and i was also unable to find a complaints section on the uber eats app or website. I request that uber eats take some action on ensuring that their delivery boys drive safe, wear helmets on not engage in bad road practices in the future. This could either be done through their policy amendments or by bringing specific rules and penalties for their personnel.
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information