Uber India — refund request

Address:

600096

On 4th July 2018 I took a ride from 80 Pestom Sagar Colony, Mumbai 89 to Sampoorna hotel in Malad west, Mumbai. The vehicle broke down near Powai and I had to undergo mental trauma being late evening and heavy rains. I had to book another ride and reach my destination by 12 midnight. For the failed trip I have been charged Rs 205.40 which I feel is not fare. Kindly arrange to refund this amount to me as a good will gesture.

I tried to submit this case in the App but the submit button is not enabled. Hence I am writing this.