Uber India — rude, pathetic and disgusting behaviour of driver

Address:	Faridabad, Haryana
Website:	uber

Driver name: jitender
It was such a black day of my life. I hired uber cab from escort mujesar metro station to tigaon (Faridabad). I called to driver and he said he is coming within 2 minutes. Then i called again and he said "aap road cross ker k doosari side aa jaao". It was nh2 and there were no possible way to cross the road. I said come to escort mujesar metro station gate no 2 but he said "mai nhi aa raha aur ride cancel ker lo"..

How someone can speak to the customer??
How someone can be so unprofessional??
How someone can be so rude???