Address: | Indore, Madhya Pradesh | Website: | uber |
Dear sir.
My daughter booked an uber from manit bhopal to bhopal junction on january 26, 2018 at around 4:30 pm. When booked, uber driver named hari first confirmed the ride and after few minutes, even before reaching the pick-up location he cancelled the ride, which charged 37 rupees extra. On booking again, the same driver confirmed the ride. After the ride, my daughter asked him that why he cancelled the ride because of which she was charged 37 rupees extra. But the driver simply denied despite of showing him the screenshot which showed that the ride was cancelled by the driver. Then on asking him for the customer care number, he started abusing my daughter. He used very inappropriate language. His words were, "tumhari aukat nhi h gaadi me bethne ki. Jaha complaint krni h karo." and all such stuff. As her train was about to depart and threatened by driver's behaviour, my daughter paid the fare with extra charge and left.
Driver's mobile no.:
+[protected]
This behaviour is not at all acceptable from the security point of view. I look forward to take a strict action against the driver hari. Please advice us shall we file the fir against him for his short tempered and abusive behaviour to only female passenger.
Awaiting your early response.
Thanking you
Yours sincerely
Juzar kapadia
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Regards,
Jesal Shah