Today I was booking cabs from Uber but the drivers were picking up someone else and starting the ride. As I wasn't in the Cab I had to cancel the ride and this had happened thrice. I tried with my wife's mobile and same thing happened with her mobile as well. Lastly we could manage to get a cab by selecting the cash option.
I am not sure if this is from Uber or a new trick which the drivers are following for getting the easy and fast money by looting the customers. Why can't UBER add a PIN option in the rides just like OLA. Today's experience was horrified and I wouldn't be taking UBER rides until they introduce the PIN option. Also, I want my money back as soon as possible for those cancelled rides. I tried multiple times to contact Uber and selected that someone else has taken my ride but there is no help from there side (Issue was reported almost 6 hours back).
1st Ride ID: 7sS4ogFM72Afyefmg3y7cFa0
2nd Ride ID:U17wPv59OLimtLInX3hhFa0
3rd Ride ID: 3kPPPEi1HKI5w5tgFBWpRSa0 Was this information helpful? | 
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