Uber India — Surge x2.0 fare deduction without any customer's concern

Address:	560043
Website:	www.uber.com/en-IN

Hi,

I took the ride from Kempfort to Majestic in Bangalore on 28th Oct 2016 .While booking it showed ₹ 250 for the trip. But they charged ₹439.71 distance surchage and Surge x2.0 pricing.

I booked the cab without any extra charges or Surge pricing.

Simply you guys are cheating customer and without informing customer you are charging surge pricing, even driver does not know why this charges put on this ride.

You should put surge price before booking any ride otherwise no need to fool customer.

I want my Surge pricing money to my PayTm wallet back. You already lost a customer.

Base fare : 35
Distance : 139.32
Time : 89.18
Distance surcharge : 34.31
Normal Fare : 297.81
Surge x2.0 : 263.50
Subtotal :₹ 561.31
limit_max_fare_discount : -121.60

Charged
Paytm ₹ 439.71