Uber India — taxi cancellation charges

Address:

Indore, Madhya Pradesh, 452018

Booked a cab at 11am on[protected] to go to christian eminent school from 59 saket nagar indore. Vehicle was confirmed. Driver's name was vivek i have talked to driver on phone [protected]/[protected]. He confirmed that he is coming. I waited for about half hour. Finally he informed that he has cancelled booking. When your driver has cancelled booking why i should be charged cancellation charges rs 36.75. Please cancell the wrong charging from me.
Why i was not informed about cancellation. Due to vehicle not coming in time
I could not attend my duties in time and suffered monetary loss.
Os jhavar
[protected]
[protected]@yahoo.com
59 saket nagar indore 452018