| Address: | Thane, Maharashtra, 400601 |
On 13th december my wife chandana basu booked uber taxi from majiwada, thane to go to sector 30 vashi at 7 pm. The estimated amount was shown rs.409/-. But while reaching at the destination, the driver name anil charged rs.591/-!!! When we challenged the authenticity, he told to contact customer care. My wife could not contact customer care and we had to cough up rs 591/-. This is utterly foolish business by uber.
When we lodged the complaint to customer care, the reply came "it is between the customer and the driver". It is ridiculous!!
The people do not know who is anil driver but know uber. Tomorrow if a uber driver molest a lady, you can not wash out your hands just by telling that it is between the driver and the woman. If a driver cheat a passenger, uber must not tell that it is between the passenger and the driver.
We request you to refund the excess money to us as charged by the driver anil. That should be the real ethics of the uber. Was this information helpful? | 
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