Uber India — trip cancellation issues from driver

Rekha udayakumar

from Chennai, Tamil Nadu

Address:	600045
Website:	[email protected]

Today (30/07/2018- monday) about 2'o clock i booked cab from tambaram to chrompet, chennai. Driver name balaji maruti suzuki swift cab number tn05ba1181 and he was in another trip to drop a customer near vandalur but still he has accepted my booking when i contact him he dint respond properly and he said me to cancel the booking that he want to drop a customer near vandalur. I request him to cancel my booking and refuse that he already has so many cancellation and also he get penalty charges.

This is second time i am facing same issue with uber cab drivers and finally i only cancelled my booking and i also charged penalty for your driver careless mistake. Please ensure that charges has been removed from your end. Kindly take a step against cab driver. Thanking you advanced.

Was this information helpful?

No (0)

Yes (0)

Uber India customer support has been notified about the posted complaint.

Related Uber India reviews

View all 5904 Uber India Reviews

Comments

Pallu Ks

from Bengaluru, Karnataka

I had booked for auto and driver picked the call after accepting the trip. He asked drop place and said that he will come and then cancelled the trip. It is night and it is hard to get the cabs or autos first of all and if this is the case upon that, how to trust your company! I again had to book another auto. What if it's emergency?

Kajalkiran Dubey

from Hyderabad, Telangana

I will not pay the cancel amount for ride because the driver ph was switch off and we wait for a long time

Kajalkiran Dubey's reply, Jul 25, 2018

I will not pay the cancel amount of my ride

amitava861

from Delhi, Delhi

On 22 July at 10.35 PM I tried to book an uber from residence to Howrah railway station.
It showed 23 minutes away. Clearly it was not feasible to take the ride.
I did not book it. Still a cancellation charge of Rs 47 is shown pending against my acct

arjunb.mehta

from Pune, Maharashtra

I had booked the uber share and the charge shown was 171rs. I dropped off earlier and I was charged rs.220 which is ridiculous. Uber is looting the customers.