Uber India — uber cab did not come and missed the flight | |||
I booked the uber cab for my family at 12:37 pm on 14th august. As per the uber app the cab supposed to reach the pickup point withing 8 mins. I called the driver just after the booking and he responded that he will come in 10-15 mins. I waited he did not come. Then i called many time to him but he did not pick up the call pfa the screen shot of the same. I booked the cab for my family who had their flight at 14:30. Then we tried to book the other cab but no success. Finally i asked help to our neighbor to drop them at airport. Unfortunately, my family was late at airport and they denied the boarding into the flight. There were no refund of money as well. It was drives fault and we suffered mentally and financially too. Please help for full refund of money from uber. Was this information helpful? | |||
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Uber India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Driver took toll charges from us when we left the international airport parking Mumbai which to my best knowledge must be paid by uber and not the customer.
I jaipur a book a cab from my stop to nahargarh and it was showing estimate of ra 150 but i was charged rs 600. There is no customer care resolve that issue at that instant and after arguing with the driver we have tk ultimately what they charged.
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car type- maruti suzuki alto
car no.- PBO1B2906
driver has mentally harassed me and he was so rude .
and he did not cancel the ride. I want my money back.
kindly take some action against the driver.
Thanking you.