Uber India — UBER cab driver did not report/contacted but charged

Address:

500026

I c.sudheer booked UBER GO at 17.05 Hrs on dt 9.1.2017. I tried to contact the driver at 17.05, 17.10 and 17.16 Hrs.He did not respond or he did not call me. Uber Order #254c6952684f4c5881586.I have wt ed on main road of sri nagar colony but in vain.The mob no: of driver is[protected].He put me in to mental agony with out response.Finally at 17.15 Hrs an amount of Rs 50 deducted from my Paytm wallet. Then I have to book another cab and payed at higher price of Rs 203.70
I request UBER Authorities to pay back my amount Rs 50.since no fault of mine I was penalised.
c.sudheer
E mail . sudheer.9449 @gmail.com