Uber India — During the period of the lockdown the credits have disappeared

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Uber India

In february i purchased uber coupons (₹10, 000) from paytm. During the period of the lockdown the credits have disappeared. When i contacted uber they were unable to offer a consolidated report of how the money was used but informed me i could review the trips individually to determine how the credits were used. I still should have ₹8, 804.08 credit in the account.

On june 11, i request an uber representative to review the issue. While chintamani responded on june 12 they had records of the uber coupon purchase, they showed that the credits had been used during the period of lockdown when they were not offering their services.

Gulda k. Informed that i could review each ride to determine how it was paid. Upon reviewing the receipts they showed that only ₹1, 195.92 of the coupons had been used which i shared on june 14 with snow.

I am owed ₹8, 804.08 of credit and would like to have it accredited to my account.