Uber India — uber driver asked for money for non cash trip.

Address:411041
Website:www.uber.com/en-IN

On 31st december, 2017 i was travelling from shivaji nagar pune to dhayari, pune. I booked a cab through my app by selecting card payment. The cab/driver arrived, we took place and started the journey. After 3-4 minutes he told me that his navigation is not working properly and may be he can't operate it and can't close the trip so need to pay him the trips amount by cash. We reached our destination and then he told us that still its showing error and you need to pay by cash. He also told us that we will not get the bill since you are paying by cash. He also told me that he will talk with their customer care and take the appropriate action so that you will not be charged. So i paid him in cash. After 15-20 minutes i got the bill message and still it's showing as outstanding due for my account. I tried calling the driver but he is not picking the phone now. This means it was planned by driver to cheat us. The drivers name is dnyaneshwar and his contact number is [protected].
Please do the needful.
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information