Uber India — Uber is fraud

amyamy81

from Bengaluru, Karnataka

Address:	380006
Website:	uber.com

Hi,

Myself Amit Verma from Ahmedabad, Gujrat. I am having the uber app installed in my mobile number [protected] & I use your cabs service regularly.

Today I was checking uber app & in notification's head there was a message- "UBERGO Rides for flat Rs 50"- Starting today, all your ubergo rides will be flat rs 50 upto 8 kms and capped at rs 100 upto 15 kms, in Ahmedabad and Gandhinagar. I booked a ubergo from my mobile app using mobile number [protected] & completed a trip from, Suprabh apt, Shrinand nagar, Ahmedabad-380051 to Gulbai Tekrara Rd, Natraj Society, Ahmedabad-380006...The trip kms was just 6.82 kms and trip duration was just 17.49 minutes...There was absoultely no traffic on roads & no stoppage were taken still I was charged Rs 83.72 for the same trip. I am attaching the screenshot for the notification & and the receipt.

Why are you fooling people giving them notifications yourself and then you overchage the way you want...Pathetic !!!

I need an explanation for that !!! immediately please.

Best Regards-
Amit Verma,
Ahmedabad, Gujrat
[protected]

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Uber India customer support has been notified about the posted complaint.

Mar 24, 2017

Updated by amyamy81 Hi,

DISAPPOINTMENT CONTINUES…..

Today again I was checked uber app & in notification's head there was the same message- "UBERGO Rides for flat Rs 50"- Starting today, all your ubergo rides will be flat rs 50 upto 8 kms and capped at rs 100 upto 15 kms, in Ahmedabad and Gandhinagar. I booked a ubergo from my mobile app using mobile number [protected] & completed a trip from Suprabh apt, Shrinand nagar, Ahmedabad-380051 to Gulbai Tekrara Rd, Natraj Society, Ahmedabad-380006...Today the trip kms was just 6.81 kms and trip duration was just 19.06 minutes...Today again there was very less traffic on roads & no stoppage was taken, I was charged Rs 51.21 for the subjected trip with an receipt stating that I was supposed to get charged Rs 84.93 today but as there was a credit of Rs 33.72 (Which you people overcharged from me yesterday) it is Rs 51.21 . I am attaching the screenshot for the notification & and the receipt.

My point is, as per your current offers/schemes I was supposed to get charged Rs 50 for my yesterday’s trip & again Rs 50 for my today’s trip, that makes a total of Rs 100 & all I really paid to you people- Yesterday Rs 83.72 & today Rs 51.21 a total of Rs 134.93. Yesterday I got overcharged & you people said that it was because a “TECHNICAL GLITCH” & today also the the same story got repeated & I was again overcharged, now what will you say now, that once again your so called “TECHNICAL GLITCH” continues !!!

My question remains the same that why are you fooling people giving them notifications yourself and then you people overchage the way you want...Pathetic!!! I was not wrong yesterday when I said that you people are really making your customers fool…..

Need an quick explanation & resolution. Kindly make the necessary refunds thus I can uninstall your app & start using some other genuine CAB services.

Regards-
Amit Verma,
Ahmedabad, Gujrat
[protected]