Uber India — uber pickup cheating and cancellation fees

Address:Kamrup Metropolitan, Assam, 781022

Hi,

I'm a regular user o[censored]ber in different countries and now trying to use it in Guwahati India. On two instances i was chited including this one. The driver accepts thw request and calls to check where am i going.i confirm exact pickup point.didn't drive the car for long after getting request. Then he reached somewhere back alley without the car being visible in pickup point.then stops answering calls. When timer expires he just accepts a longer trip and leaves. I must have called him 100 times as i dont find the car.50rs cancellation charge . As many of my colleagues feedback, this is also happening in airport pickup very frequently.they make money by forcing people to cancel or expiring waiting time knowingly. I would request you to raise this against this driver.
Thanks

Biswajit Deka
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