| Address: | 560035 | | Website: | www.uber.com/en-IN |
Hi,
I have been using uber everyday to go to office for the past 4 months. So much i got an uber pass.
Yesterday (18th july 2017) i took the same trip to my office which i have been taking for 4 months with same start place and drop location. I was shown an upfront fare of 49rs but after the end of the trip i got charged 174 rs almost 4 times that shown. Also even if you forget the uber pass the normal share rate at that time was also 49 rs.
I registered the complaint to uber help and they gave me a # excuse that uber pass is valid only for 5 km or something.
1. I take this trip everyday with uber pass or pool. Everyday i am charged 49 rs. Today also. Only yesterday this 5km limitation came or what?
2. Forget uber pass, normal share fare upfront was 49 rs.
3. I have also taken uber pass for 15 km. I know for 15 km it is 99rs.
Whatever the reason i was charged extra.
Please refund my money.
Thanks
Date of incident - 18 july 2017
Ph. No. [protected]
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