Sir
Vehicle: DL1ZC 8778
Driver name : Irshad
I had booked a travel on 15 march and travelled to Gurugram from IGI T3, distance less that 19 km
Bill appended along with the route map which is circuitous
At the time of booking the charge was 438.50
but charged Rs 730 by the driven after reaching the spot abt 19 km and I paid cash.
The circuitous path he has taken is appended, it is about double the distance I have travelled, As i travelled less than 19 km, what is the distance surcharge.
Why the trip shows 36.56 km, which I have not travelled. Is there any policy like this by Uber company to pay full return charges also. If no it is cheating.
He asked for payment in cash at late night and i had to agree as i was totally tired. could not dispute around 1 am
He told me that i will get the bill for the amount. I collected the bill which is unconvincing. What manipulation has been done after completing the trip. This is very unfortunate and my second bad experience with Uber trip.
What re the privileges given to your drivers for manipulating the trip details once trip is completed
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I could not understand the wait time charges (when I was waiting for the driver) and sending him messages to come to the pick up point. Then only he came.
What is T1 Pick up charges of Rs 177 etc.
whether i had to pay return charges for uber taxi services. Please clarify
The driver told me it is peak time charges at 12.30 am. But so many idle uber vehicles were seen at the pick up point,
whether I was given the vehicle that i booked. if so shy more charges.
Please clarify and REFUND the excess charges collected from me
A prompt e mail response will be highly appreciated
I feel that I have been cheated by Uber company and the driver
Please find the two attachments for details
Best regards
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