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Uber India — uberpool - seeking refund

I had a ride on jan 29th, 2019. Issue was explained to uber india. Uber india customer service is not addressing the issue. I asked for a refund. They haven't refunded the amount yet. They are not transparent in their communication with me. They don't have a customer support contact number. They don't escalate the issue. They don't share their ceo's e-mail address with the customer.
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Complaint Status


[Jan 31, 2019] Uber India customer support has been notified about the posted complaint.
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    Uber India
    Customer Care Service
    Customer satisfaction rating
    2%
    Complaints
    5078
    Pending
    0
    Resolved
    121
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