Uber India — unauthorized debit card charges

Address:	Kangra, Himachal Pradesh, 176047
Website:	www.uber.com/en-IN

I am a regular customer o[censored]ber since 2014 till date. I have saved my debit card details on uber application (For emergency use) though i never used the payment mode of debit card from the application. Someone from bank reached me up on 7, feb as they referred that my card has been clone from uber and there were some unauthorized transaction from it. When i inquired about the issue in bank they told me about the transactions were made via uber for about 7000 inr. Bank officials also provided me with the transaction details for the particular date. Thereafter i complained about the whole issue with uber on 9th feb, but there is no response from them as whenever i tried to contact them through help/support via application, they put a auto-generated text in revert firstly. But later till date there is no action taken by uber for this issue and also they are not reverting for any of my query now. As a respectable citizen i once tried that the company will understand and will help me out of the problem but it had gone opposite totally. They are misleading and making me a fool for almost a month. I am very much disappointed with the response from the uber for my issue. They wasted a lot of my valuable time in having a conversation with them, in searching for they customer care number which is not provided to the customers. I want to know who is to be blamed for this and to whom i can ask for a refund and they wastage of time this issue has done.