[Resolved]  Uber India — unauthorized deduction of trip money from paytm account

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	help.uber.com/h/595d429d-21e4-4c75-b422-72affa33c5c8

On 25.04.2018, i booked sharing car @39 from sector-58, noida to eastern heights nyay khand-iiird, indirapuram ghaziabad as usual. I frequently used uber sharing car from office to residence and viceversa. Unfortunately uber india officials deducted rs. 123 from my paytm against go trip without my acceptance. This is breach of trust. I requested uber officials to refund back excess amount deducted from my paytm account. But i have neither received any refund nor any satisfactorily reply in spite of my repeated reminders.

I was completely surprised on 02.05.2018, when instead of refunding back excess amount of trip dated 25.04.2018, they again deducted identical amount rs. 84 from my pay tm account from the trip.

It is pertinent to say in this connection that during the said period on 02.05.2018 from 7 to 8 am, my mobile remained switched off. As a result i neither called any body nor received any call. This document can be produced on demand.

It is not understood how i booked trip on 02.05.2018 at 7.17 am when my mobile remained switched off. This is breach of trust and agreement leading to financial loss by mischievous action of the uber officials who deliberately did it when i demanded to refund back excess amount deducted for the trip dated 02.05.2018.

Please look into the matter and take appropriate action to get excess refunded back.
Shyam singh tyagi