Uber India — unfair hike in price by uber

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

I booked a ride from greater noida to katwaria sarai, on 16th may, 2018, and the fare was 518. While on the way, i decided to change the drop point on the route to sda, which 3/4 km before my original drop point. When i applied for change of location, though it is on the route and shorter, the fare increased to 558. Though this is unfair i accepted, but when i completed the trip the fare increased to 632. This is completely unethical, the company cannot change the terms by it's own. When i complained the representative wrote back saying that the hike is because location got changed. How can their be a hike if i get down on the route 3/4 km before the drop point? I expect a refund and an explanation why such wrong business policies are being followed.
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information