Uber India — unjust, illegal charges

I booked uber cab from saket court to defence colony, new delhi at 12.57 pm. Driver gaurav despite repeated requests did not reach the main gate which was the location for pick up and continued to station himself at his desired location. Subsequently he himself cancelled the trip and i was levied the cancellation charges without any justification. I do not agree with the said arbitrary and illegal action o[censored]njust cancellation charges because i kept on waiting for the cab to reach on location but the driver instead of reaching the location cancelled the trip resulting in this penalty. I request the company to reverse the said entry of illegal charges and punish the driver who otherwise will be encouraged to adopt many more such unhealthy commercial practices. Please note if the company fails to take any action against the said driver, i will be constrained to write on media about such bad experiences.
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I am from Bangalore, Whitefield. The availability o[censored]BER autos in this area is very less. And also non of the drivers come for a short distance of about 2-3kms. My trips have been cancelled many a times by the drivers themselves for the short distance.

I am not happy with UBER

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