[Resolved]  Uber India — Unnecessary charges

Address:Bangalore, Karnataka, 560068
Website:[email protected]

Hi
Yesterday i was booked and waited 20 to 30 mins arrival time has been increased and call couldn't connected also around 20 to 30 mins iwas cancelled the trip after cancellation it showing unnecessary in my account why i have to pay its not my fault driver he came near to me and went other way i was checking in uber map

Please rectify immediately and cancel the charges which is showing unpaid charges in my account

Regards
Navin
Was this information helpful?
No (0)
Yes (0)
Jul 5, 2017
Complaint marked as Resolved 
credited to My Account now
Uber India customer support has been notified about the posted complaint.
Jul 05, 2017
Updated by Navin2109
Hi
Today Again Booked cab from Jayadeva to Jayanagar actual amount of current trip is Rs 49/- but the driver argued collected of Rs 101/- because that cancellation charges of Rs 52/- include why we need pay unnecessarily that driver fault why should we pay if need company has to pay or else cancel and refund.
Complaint comments 

Comments

Dear Madam/ Sir

I was traveled from vishwapriya lay out to bilekahalli its just 5 k l m .its shows me 49 rs .but driver taken 177 rs .kindly refund my amount.driver name Ramesh.car no KA05AF 4284, swift dzire.

This 4 th time I am asking refund it will taken serious action on this .

Regards
Kavana.
Dear Madam,

Browse a help.Uber.com then Select a Under Account & Payment Option Select a More Then select Under I have an unknown charge selecta a Why is there a pending charge on my payment account? select select option which relevant to you uber refund your money back uber account.

Regards
Navin Kumar
I was charged Rs 630 for some unnecessary previous unsettled ride but as i can see i have already made all my payment and nothing was pending from my end.I need refund of 630

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information