Uber India — worst travelling experience in uber

aanchal bhardwaj

from Agra, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 0121

Hi
I boarded the uberpool at 5:31pm from logix cyber park today it showed me the fare @99 and 2 more passengers boarded it but at the time of drop of the 2nd customer my drop location was changed from rajnagar extension to kavi nagar ghaziabad and the total fare charges were 246 which is quite unjust as if i had to pay ₹ 246 i would have taken a single cab what's the point of boarding in uberpool the driver made me talk to the person in driver support customer care he was too rude and didn't even solved the issue instead disconnected the call stating to the driver that he had to take the entire sum from me.
I m seriously disappointed with this behaviour and would request you to kindly look into the matter and solve it asap.

Vanshika bhardwaj
[protected]

Was this information helpful?

No (0)

Yes (0)

Uber India customer support has been notified about the posted complaint.

Nov 20, 2017

Updated by aanchal bhardwaj consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2016 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

https://www.consumercomplaints.in › Uber India › Uber India — worst travelling experience in uber
Uber India — worst travelling experience in uber

1 Review
Aa aanchal bhardwaj on Nov 20, 2017
Mark as Resolved

Hi
I boarded the uberpool at 5:31pm from Logix Cyber Park today it showed me the fare @99 and 2 more passengers boarded it but at the time of drop of the 2nd customer my drop location was changed from Rajnagar Extension to Kavi Nagar Ghaziabad and the total fare charges were 246 which is quite unjust as if I had to pay ₹ 246 I would have taken a single cab what's the point of boarding in uberpool the driver made me talk to the person in driver support customer care he was too rude and didn't even solved the issue instead disconnected the call stating to the driver that he had to take the entire sum from me.
I m seriously disappointed with this behaviour and would request you to kindly look into the matter and solve it asap.

Vanshika Bhardwaj
[protected]

Related Uber India reviews

View all 5904 Uber India Reviews

Comments

Arpeeta Panvalkar

from Mumbai, Maharashtra

We usually take 45 mins to reach from my pick up to the drop but the second rider in the pools destination was totally out of the way and we took 1 he 20 mins to reach our destination. It's was not only out of the way but also very shady. Please compensate for the time we wasted or adjust it in my next ride