Uber India — wrong bill

Address:

New Delhi, Delhi, 110027

The customer care
Uber
Delhi office

Subject: complaint cum notice

Sir,

It is submitted that i have booked a share cab form my residence house no 216, block-01, subhash nagar, new delhi-110027 to gurudwara nanak piao, near rana partap bagh, delhi-110007 on 31st july 2017. Your company sent me vehicle registration no. Dl1rt4501 maruti wagon r in rs89/-. The driver picked me up from my residence subhash nagar, new delhi then driver picked one more customer form rajouri garden, j - block, new delhi-110027. Driver drop the lady customer at ring road near tv tower pitam pura, delhi then driver drop me at my location gurudwara nanak piao sahib, delhi-110007. Driver stopped their and ask me to pay rs. 345/- for this ride. I told the driver i have book sharing cab and uber company demanded rs.89/- for this rides. I have also shown my phone to him on which my uber app account showed the ride details. Driver called customer care meanwhile i request to driver that i am already late and paid him rs.89/- and left the cab. I took screen short of my uber app account, where it has been clearly seen the details.

I have checked my email to see the billing details which shocked me. It was showing that i have travelled from subhash nagar to some unknown place in lohar in punjab-144623 in just 54 minutes and the travelled distance is 10.30 km.

This is a clear case of negligence on the part of company which is causing a huge problem for me in my daily routine travelling. I consider it a case of cheating.

I am hereby sending you a notice to correct my trip bill dated 31st july and also compensate me rs.10000/- for this fraud receipt and take necessary legal action against the driver otherwise your company is responsible for this fraud as per the law.

Jatinderpal singh
House no.216, block-01,
First floor, subhash nagar,
New delhi-110027
Mobile no.[protected]
E - mail:- [protected]@gmail.com

Enclosed:- screen short, receipt on trip.