Uber India — wrong billing, extra 29, kms charged rs 270 mextra charged

Address:	New Delhi, Delhi, 122009
Website:	www.help.uber.com

I took an uber cab from dlf phase 4 gurgaon to cyber city dlf phase 2, a distance of 5.4 kms. I however, got billed for 29.5 kms from dlf phase 4 to sohna, thus charging me an extra route from cyber hub to sohna of almost 29 kms. Screenshot of booking and route taken are attached for the uber cab. It seems that the driver did not switch off his machine though he told me so. I have been following up with uber india my emails and a call centre girl called me once but they have not resolved my issue even after 10 followups. Request you to kindly resolve this for me as i have been charged rs 270 extra for a trip i did not take from cyber hub to sohna.

I want to point out that the amount was directly debited from my paytm account and hence uber is not keen to resolve as they have already got the maony.

Please also publish this to others as i am sure many many more people must be under uber driver frauds like this.