Uber — Payment issue

Chintu Sharath

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500018
Website:	help.uber.com

Hi Team,

This is sharath kumar and my registered. Mobile number is [protected]. As I'm using Windows mobile I'm unable to write my issue using the app. So I'm writing from my personal mail.

Yesterday. I.e., 28/04/2017 around 12:30pm I've taken a trip from ranga theare to balkampet. As I've selected the payment option as promo credits but end of the trip driver asked for money as I explained but he argued and collected fare from me of 170/-. I'm unable to understand how can he collect fare from me when I have selected payment Method as promo code and also the credits were deducted. It's unfair from your end its totally cheating. I need my money back it was too late in the night so I stopped arguing and gave up money and walk away. I need my money back and hope you resolve it as soon as possible.

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Uber India customer support has been notified about the posted complaint.

Apr 29, 2017

Updated by Chintu Sharath Hi Team,

This is sharath kumar and my registered. Mobile number is [protected]. As I'm using Windows mobile I'm unable to write my issue using the app. So I'm writing from my personal mail.

Yesterday. I.e., 28/04/2017 around 12:30pm I've taken a trip from ranga theare to balkampet. As I've selected the payment option as promo credits but end of the trip driver asked for money as I explained but he argued and collected fare from me of 170/-. I'm unable to understand how can he collect fare from me when I have selected payment Method as promo code and also the credits were deducted. It's unfair from your end its totally cheating. I need my money back it was too late in the night so I stopped arguing and gave up money and walk away. I need my money back and hope you resolve it as soon as possible.