[Resolved]  Uber — Uber unethical behaviour and unauthorized credit amount from Paytm

Address:	122001
Website:	Uber.com

Hi There,
I am fed up with the Uber services. Its drivers have very poor behaviour and absolutely unskilled drivers. They dont have skill to read the route on map as well as they dont behave properly. I am facing issues only in Uber. I got after lot of mental harrasement that Uber is cheaper because its services and drivers are cheap.
I am mentioning all the historical incidents happened to me. But its not all, there are many more that i am not mentioning here. So some recent harrasements are as follows:-
1) While returning from Appu Ghar at Gurugram on 24Jun2017 i booked Uber cab at 17:15. Driver name was Avdesh using Wagon R. I told cab driver that you have to come at gate no. 1 of Appu Ghar. He said ok, will reach there in 10 min. I repeated 3 times are ok, will you be able to come. He said yes. I did wait for him. After 10 min when i called him he said i have reached. I looked around and didnt find him. I repeated i cannot see you at Appu ghar gate no. 1. He said i cannot come. You can cancel the ride.
Now what is my fault. The driver did mental harrasement to me for 15 minutes and instead of getting some compensation the Uber services deducted 63.60 Rs from my Paytm stating that cancellation fees because i cancelled after 15 min.
I raised complaint in that to get the reimbursement but these Uber company is a big cheater so how they can return the money. They put my money in Uber Credit.
This way Uber is cheating thousands of people. Even Uber is asking their driver to harrase customer like this and Uber will snatch money from consumer pocket.
2) On 11Jun2017 at 15:44 i booked a cab from Andrews Ganj Driverr name was Ram using Honda Amaze. It was my second cab because my first Ubder cab was already damaged in mid way. Due to this i had to book another cab. I booked this one. The driver reached at my place. Started the trip. Asked me where i want to go? Then i said Gurugram. While it was also coming on his mobile as destination. After this he said there would be extra toll charges that i have to pay. I said it automatically comes in bill too then why would i have to pay you cash also. I showed him old bills on my mobile as well where it is included in bill. But still he said just cancel the cab. I wont continue. I said ok. Then he cancelled. I did complain about it but still didnt get any compensation for any harrasement.
3) On 11Jun2017 at 15:04 i booked cab from Vasundhara enclave delhi. Driver was Pradeep using swift Dzire. Here driver was good but his vehicle was so bad, it got damaged in mid way. I have to drop at Andrews ganj. I was so much tired but still Uber services don't leave any chance to frustrate me. The second incident mentioned above happened after this mental torture.

I had faced lot of bad experience and each time proves that neither Uber have good services nor it have good drivers. The drivers are neither safe nor skilled enough to read map or understand locations. They always hire all dump drivers.
After getting so much frustration i realy dont want Uber Credit. I want my money back and compensation for all such harrasement. I am ready to go at any level of court to get proper compensation. I really want to teach them a lesson. There is no use of complaining again and again to Uber. They are not going to understand or take any appropriate action to resolve my issue.

Please guide me further and help me to drag them to a court.

Regards,
Ajay
[protected]