[Resolved]  Uco Bank — cash deducted from account but not dispensed

Address:208009

I used my uco bank atm card to withdraw rs. 5000/- at axis bank atm at armapur estate, kanpur on 22/04/2019 at 20:35:25 pm.
Money was deducted from. My account but tha cash did not dispensed and shown a slip on atm screen "sorry your transaction was cancelled" but the money of 5000/- deducted from my savings account at the same time.
After that i again used the same atm card to withdraw rs. 3000/- on 22/04/2019 at 20:36:28 pm at the same axis bank atm at armapur estate.
Again same thing happend with me money deducted from the account but cash did not dispensed.
I request you to kindly please reverse my total amount of rs.8000/- in my savings account as soon as possible.
The details are also as following

Detais for rs.5000/-deduction

Atm id - nfuc0000
Card no. - [protected]
Trans amt - rs.5000/-
Date -22/04/2019
Time - 20:35:25pm
Atm - axis bank, armapur estate

Details for rs. -3000/- deduction

Atm id - nfuc0000
Card no. - [protected]
Trans amt - rs.3000/-
Date -22/04/2019
Time - 20:36:28 pm
Atm - axis bank, armapur estate
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
UCO Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, we request you to confirm if you hold an account with us. If yes, then please refer to the link https://bit.ly/2nWeWlb and raise a dispute. If not, then request you to liaise up with the account holding bank from where the money has been debited for further assistance. Regards, Team Axis Bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    UCO Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    940
    Pending
    0
    Resolved
    134
    UCO Bank Phone
    +91 79 2657 7660
    +91 79 2657 6954
    UCO Bank Address
    UCO Bank Head Office, 10, B T M Sarani, Kolkata, West Bengal, India - 700001
    View all UCO Bank contact information