Uco Bank — money not credited in my bank account

Address:Cuttack, Odisha, 753003

Dear sir my account in uco bank branch ifsc code is ucba0000245 account no
[protected] name bhagirath jena i take a amount of 1099 in my account reference id is[protected] but amount is not add in my account so please check the refrence id in your cosutomer care and please solve my problem i am trying your costomer care no since last 10 days but no one attend my call this ammunt ids given by amazon.in my account the company says transaction was done by us but amount can not be transfer in my accunt please take action immediately and plesase dispute my money in my account. It has been 10 days already. Kindly transfer my amount in respected account immediately
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I have ordered a 949rs product from amazon and then returned due to quality issue and they have issued the refund but the refund is not transfered in my uco bank account, they are giving me some reference no and i told my bank about this but they don't know about this, please help me in this matter.

Kirito Asuna's reply, Sep 23, 2019
I have the same problem

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