Uco Bank — payment not done but amount was deducted from my account

Yesterday i purchased a cloth of rs.449.51 from reliance retail limited, reliance trends ambition sapphire, block a bailey road, khajpura patna 800014 and tried to pay through debit card no 6522#1625 against my account no.20500#816but swep machine show declined transaction. After few minutes i got a message on my registered mobile that amount was deducted from my account but amount not credited to the account of reliance, patna. Therefore you are requested to credit the amount in my account if not paid otherwise give the transaction id for further correspondence. I am very sorry to say that your customers care services is worst because no any response was given after trying to contact many times.
Was this information helpful?
No (0)
Yes (0)
UCO Bank customer support has been notified about the posted complaint.
Jul 05, 2018
Updated by Jai Kumar Tiwari
I have launched a complain on 01/07/18 which Complaint ID 2004473 regarding among deducted my account without credited to beneficiary. So further I request you to please resolve my problem and credited the same amount to my account. I hope you will take it seriously and to adjust the at the earliest. thanks
Complaint comments 

Comments

By mistake, I have paid twice on a online shopping store( Club Factory) on 23.06.2018. After that on 25.06.2018 they had initiated my refund to the original payment mode to my uco bank account. But till now I have not got my refund. I lodged a complaint in uco bank, but they marked it resolved though I have not received the refund .

Koushik1993's reply, Jul 4, 2018
How this could be resolved? If the refund is not credited to my account??

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    UCO Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    940
    Pending
    0
    Resolved
    134
    UCO Bank Phone
    +91 79 2657 7660
    +91 79 2657 6954
    UCO Bank Address
    UCO Bank Head Office, 10, B T M Sarani, Kolkata, West Bengal, India - 700001
    View all UCO Bank contact information