[Resolved]  UGVCL — name change request not resolved by ugvcl

Address:382470
Website:www.ugvcl.com

Dear sir,
Consume no. [protected]
Name: chirag luhar
Old user name:- gandhi ramdas maneklal
I have purchased home as second owner. I had appiled for name change with all necessary documents and name change charges on dated 11.10.2018 via receipt no. Wg611486. They have informed me your name will change within 30 days, if not please re-visit our office. The name i had checked online but the name was not changed. After 41 days i have re-visited ugvcl office for same issue. They have told me to pay 558 ruppes against security deposit. I have paid the same on 22.11.2018 via receipt no. Xx984087. Again dated 01.12.2018 i have checked the name online. The name was not changed by ugvcl. After paying so many charges they are not listing to me.
Kindly help me in this regards
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Dec 21, 2018
Complaint marked as Resolved 
done, given email to UGVCL authority.
UGVCL customer support has been notified about the posted complaint.
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I do bill payment from mobikwik.but payment was fail and amount debited from my bank account.
Not buy ujala bulb but 150 rs 4 time in bill my compain solution

Sir, in my residence the supplied voltage is ranging 250v to 260 volts. This should be corrected to 220to 240volts range for the sake of safety as well as the over billing due to high voltage.W=V x I. If v increases W increases hence the Wh of my bill also increases. Please correct is at the earliest.
Dear Sir/ Madam
By online payment I have paid Rs.- 1321.15 twice in my customer no - [protected] the bill of April/May 2019 from my SBI transaction Ref id -SB [protected] or second is SB[protected] so please resolve it if it will be not refund do adust in upcoming bill.
Regards
Puran singh
[protected]

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