[Resolved]  Unauthorised Construction — Cash not dispensed by axis bank atm and a/c deducted

Address:271821

Sir
I have tried to withdraw amt of rs 10000 & rs 3000 from axis bank atm bahraich branch (U. P) on dt. 11/07/2016 from my sb a/c of central bank of india. Atm has not dispensed cash after transaction and i waited there for 10 minutes. Then i cancelled my transaction and come out of atm. When i checked my balance again, my a/c was deducted by the same amt.
I had made a complain for reversal of amt at central bank of india on 21//08/2016. They registered my complain and forward to the concerned depart. On 28/07/2016 central bank informed me that axis bank reverted that my transaction was successful and axis bank refused to refund my money.
This is my request to axis bank that kindly provide me cctv footage if i received money at atm, lest i will file a suit against axis bank for the inconveniences caused to me by your bank and for harassing me.
This is pmjdy account and i will make a complain to prime minister also that axis bank starts cheating with poor people who have deposited their hard earnings at the assurance of pm.
Kindly resolve the issue and refund my money.
Name - om parkash
Mb. No - [protected]
Debit card - [protected]
Saving a/c at cbi - [protected]
E mail - [protected]@rediffmail.Com
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Aug 6, 2021
Complaint marked as Resolved 
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Hi,

We are in receipt of your concerns vide reference number: 13138451 dated August 3, 2016. We will get back to you shortly on your registered email ID.

Regards,
Axis Bank

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