UnicornStore.in / Unicorn Infosolutions Complaints & Reviews

Hi Team,

I had visited store (Unicorn Infosolutions Pvt Ltd GF-12A, Oberoi Mall, Goregaon East Mumbai 400063 - Contact : [protected]) on 23rd November 2023 around 11:40 am. I had requested USB to Lightning cable but received USB-C to Lightning cable. I had mentioned that I have IPhone SE 2nd Gen (2020), this clearly indicates that I had requested for USB to Lightning cable.

Bill was processed and this issue was...

I found out that my laptop was defective 12 days after i purchased it when i compared it to similar other product.My keyboard was wobbly and my trackpad was defective.I reached out to offcial apple and called their international number.They advised me that since my product was only 14-15 days old, I should ask for replacement of my product from the seller(i.e.Unicorn Infosolutions Private Limited)However when i tried talking to unicorn regarding...

This is yet another pathetic customer service example from UNI STORE OF AHMEDABAD. The team on the floor stays busy chatting & playing games while no one comes to attend the client. Also, it seems the floor staff has been trained to keep customers away who comes with questions about your partners like cashify. When grilled the staff gives a no damn attitude and guess what. You have lost your customer due to pathetic behaviour of your floor...

I called Apple Care regarding an issue that I am facing with my Airpods Pro which does not show up on “ Find My Iphone “ anymore and keeps giving an error “ Airpods Setup Incomplete “, after getting my airpods pro replaced from the Unicorn Store in Andheri, Mumbai, near Fun Republic. The Apple customer support did all the required diagnostics of my phone and after spending days with Apple Customer Care on the call, they told me that...

Ordered accidentally an Ipad case, would like to cancel within 24 hours, couldn’t reach the support, so posting here. Order number
[protected]

Would also like to initiate refund for 1400 Paid through Upi...

I am writing to inform you about a problem I encountered with a phone that I recently purchased from your company. I bought the phone, iPhone 14 just two days ago, and to my disappointment, I discovered that it is defective upon unboxing. I have not used the phone at all since I received it.

The issue with the phone is its not even opening on unlocking it and the battery has some issue Despite my attempts to troubleshoot the...

Good evening,

I had tried to place an order for an iphone 7 plus leather case on the 2nd of June 2023 at 1:17 AM. But instead of the order getting confirmed I was redirected to an 'error submission' page. I did not receive any order confirmation but my money was debited amounting to Rs 399. Request you to do the needful and solve this issue as soon as possible....

I have ordered an iPhone 13 256gb online on unicorn store website and there is no kind of tracking available and i can't even see it in orders.
I do have a order reference ID, but unable to use it in any way.
The customer care number given on the website doesn't work as well.
The screenshot of my order after payment has been attached....

Money dedcuted from Credit card but no confirmation or Reference number provided. I placed an order for iPhone 14 128gb for Rs 68714 . They did not provide any confirmation but I got bank SMS that money has been dedcuted from Credit card (See attached picture). Their website says customer support is available all days from 9am to 9pm but I tried all day the number was not reachable. Please help....

I ordered and iPhone 14 with order no. [protected] from unicorn apr online website today. I didn't receive any order tracking id. There is no "your orders" section on their website whatsover. I can't even login. I can't cancel and get refunded as well. I'm really worried if it's a scam. The order confirmation stated as "you order has been recieved successfully" the vocabulary makes it very shady for such a big company....

Dear Sir/Madam,

I am writing this to express my dissatisfaction with my recent purchase from your website. I have recently ordered the iphone 14 from the official website Unicorn online store, my order number is #[protected]. My order was confirmed and I got the mail & sms in which order details were mentioned, unfortunately after a couple of hours I got an email that my order has been cancelled because of a pricing issue...

I have an I pad which is in warranty and can be replaced but unicorn Faridabad service didnot escalate matter to Apple as they told they have to create a job sheet to escalate matter to apple. Later after job sheet was made within and hour they called saying it cannot be done. They are not willing to write a mail saying they escalated it to apple Bangalore and they rejected the case.
I am highly disappointed with the response o[censored]nicorn...

I bought a new iPhone 14 from alpha one mall Ahmedabad store and they insistee to take tempered guard worth rs 800. But after using it for 2-3 days air bubble start coming inside it amd now it spreads from all three sides. Itvwas not even better than 100 rs tempered guard, its a shame for stote like unicorn, if someone is ready to pay a huge amount for anything u should also give better in back. I will post this complaint everywhere toblet...

I recently placed an order for IPhone 14. I made all the requisite payment. But after the payment it doesn't show in my order history. Neither do i have any visibility whether the order was accepted or not. Money has been deducted from the bank but there is no update. I still haven't receieved my phone. Further, the customer service is not working. I have been trying to reach out to them since a long time...

13.04.2023
i bought I phone 14 on 12.04.2023 from unicorn infosolutionsPvt. Ltd through invoice number UCHD150 and the payment of Rs 81713.00 was made through my debit cards. some how my GST number got skipped in the Invoice. on 13.04.2023 i visited the store personally but the declined my request by giving the excuse that company does not provide editing options.
i searched company's website and came to that the option of revised...

I placed an order for Iphone 14 on 29 March 2023 but there is no update yet on when the phone will be delivered.
While placing the order, it showed the phone will be delivered in 3-4 days but its been 10 days and there is no tracking number or no further update yet. The full payment is made to the merchant.
Can you please help in tracking the status of the order?
Thanks!...

Hi I ordered iPhone 14 on 10 march. But I have received no update or reply to my emails to customer care. The customer care contact in non functional. Please help. Looks like a fraud....

I have purchased screen guard from unicorn having one year warranty of repair still store person denying for it...

I've Ordered iPhone On Unicorn Store Website. I Haven't Got Any Tracking Number Yet. Whenever I Go To Unicorn Store Website It Shows There Is No Order On Your Account. My Email Is [protected]@gmail.com And My Order ID Is [protected]...

I have pruchased iphone 13 yesterday and since that no update on delivery date. When i submitted my pincode it showed available immediately but now no update.
Since I am ordering for the first time with Unicorn, got bad experience.
When will I be getting the order please confirm or can go ahead with cancellation....