Uninor / Telenor — deduction amount 30+5

Dear sir my mo no [protected] deduct rs 30+5 without any self activation so pleas refund the amount. I call our customer care but they are not responding from last 15 minutes me about activation of services and they told me there is no any complaint counter or number in our company those care names praful, bhakti, and one more lady. I had call recording with those care employs. So what i do.
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    Uninor / Telenor Phone
    +91 90 5909 0590
    +91 91 2509 1121 (From Uninor Number)
    +91 91 2209 1220
    Uninor / Telenor Address
    1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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