Uninor / Telenor — money has been deducted from my bank account but recharge is not done. how could i get my money back in my bank account.

Website:Telenor india app

Money has been deducted from my bank account but recharge is not done. How could i get my money back in my bank account. This app is totally third class. I always get the problem while recharging through this app. Please i want to know when i will get my money back. How many days will it take refund my money. You need to improve your app. Bakvas app.
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    Uninor / Telenor Phone
    +91 90 5909 0590
    +91 91 2509 1121 (From Uninor Number)
    +91 91 2209 1220
    Uninor / Telenor Address
    1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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