Union Bank Of India — account debited but cash not dispensed by atm | |||
On 12 nov 2019, i used atm of axis bank padari bazar gorakhpur u. P. To withdraw rs.10, 000. I filled all details and atm shows "transaction being processed" but cash did not out from machine and give out my atm card. Again i filled all details to withdraw rs.10, 000 and i get my cash rs.10, 000 but no sms given by bank to me for transaction. After that i go to hdfc atm and got my short statement print then i found my a/c debited with (10, 000+10, 000=20, 000) but i found only 10, 000. Next day i give written and online complaint to my bank but they rejected my complaint on 22 nov2019 without giving any reason to me. After that bank fill a form to atm head and give me response time 30 to 35days but after passing that period no response given to me by bank. After that i file a complaint to rbi ombudsmen but no response is given by rbi till today to solve my problem. A/c no - [protected] Ifsc code - ubin0549711 Union bank complaint no-[protected] (Date-13/11/2019) My rbi complaint no.-[protected] (Date - 06/01/2020) Was this information helpful? | |||
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Union Bank of India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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I am recharge A app so another site but my balance is cut but recharge not success full so my balance is refund back
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+91 22 2575 1500 [Call Centre]
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Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra, India - 400021
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