Union Bank Of India — amount deducted but not refunded

Address:	Karimnagar, Andhra Pradesh, 505001
Website:	centre for good governance, national payments corporation of india

Hi,
I am Praveen Gajula a/c no: [protected] have done online transactions on 24th may 2018 for amount of rupees 200 twice (ie., rupees 400) both the times the transactions were failed but till now no money were refunded into my account.

I have given complaint against it but today i got mail saying request closed
complaint no's are:[protected] and[protected]

I am attaching the details of transactions. I request you to resolve this issue sooner and refund my money soon

Please find the attachment