[Resolved]  Union Bank Of India — balance debit amount of my account atm server down

Address:

Dehradun, Uttarakhand, 248001

Dear sir/madam
I would like to imform you i am customer o[censored]nion bank of india.
Last 2 years of sept i was going for a transaction through ubi atm located here nala pani chowk dehradun uttrakhand,

I entered the amount of rs 8, 000/- and 2nd time again entered the amount 1000/- total amount 9000/-but the machine replied as "request time out"... Cancel

After 15 minutes i checked my balance amount of debit my account...
But the amount was debited by my account...

We have submitted the complaint on the same day at the online and banks union bank of india...

Ubi is not responding me properly...

So please help me for this...

I'll b thankful to you...

Your's faithful
Sushmita srivastava
105 nala pani road dehradun uttrakhand

Contact no's: [protected]

Ubi branch - union bank of india survey chowk ec road dehradun
Ubi atm id :. Nddn[protected]
Date :-5/6/2018
Time:-12:11pm amount 8000/-
Time:-12:15pm amount 1000/-
Total amount:-9000/-

Customers name :sushmita srivastava
Customers bank : union bank of india, survey chowk ec road dehradun uttrakhand
Customers a/c no :.[protected]